{"id":6026,"date":"2021-07-30T01:20:59","date_gmt":"2021-07-30T01:20:59","guid":{"rendered":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/?p=6026"},"modified":"2021-08-12T04:21:21","modified_gmt":"2021-08-12T04:21:21","slug":"satisfaccion-al-cliente-parte-ii-2","status":"publish","type":"post","link":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/satisfaccion-al-cliente-parte-ii-2\/","title":{"rendered":"Satisfacci\u00f3n al Cliente Parte II"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbsection\u00bb _builder_version=\u00bb3.22&#8243; da_disable_devices=\u00bboff|off|off\u00bb da_is_popup=\u00bboff\u00bb da_exit_intent=\u00bboff\u00bb da_has_close=\u00bbon\u00bb da_alt_close=\u00bboff\u00bb da_dark_close=\u00bboff\u00bb da_not_modal=\u00bbon\u00bb da_is_singular=\u00bboff\u00bb da_with_loader=\u00bboff\u00bb da_has_shadow=\u00bbon\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_code _builder_version=\u00bb4.9.10&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; sticky_enabled=\u00bb0&#8243;]<code><\/p>\n<div style=\"width: 100%;\">\n<div style=\"position: relative; padding-bottom: 56.25%; padding-top: 0; height: 0;\"><iframe loading=\"lazy\" frameborder=\"0\" width=\"1200\" height=\"675\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/view.genial.ly\/5f9221ad2f605c0d87dfb707\" type=\"text\/html\" allowscriptaccess=\"always\" allowfullscreen=\"true\" scrolling=\"yes\" allownetworking=\"all\"><\/iframe> <\/div>\n<\/p><\/div>\n<p><\/code>[\/et_pb_code][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.9.4&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb]<\/p>\n<p><b>Facultad:<\/b> Medicina<br \/><b>Maestr\u00eda:<\/b>\u00a0<span>Maestr\u00eda en Gesti\u00f3n de Calidad en Salud y Seguridad del Paciente<\/span><br \/><b>Materia: <\/b>Introducci\u00f3n a la Calidad en Salud 1<\/p>\n<p><strong>Satisfacci\u00f3n al Cliente Parte II<\/strong><\/p>\n<div><strong>\u00bfCuan real es la satisfacci\u00f3n del cliente?, no lo conoceremos si no lo medimos<\/strong><span><strong>,<\/strong> para ello nos basamos en m\u00e9todos cient\u00edficos que permitan en base a los siguientes objetivos realizar la evaluaci\u00f3n:<\/span><\/div>\n<div><span>\u00a0<\/span><\/div>\n<div>\n<ul>\n<li><strong><strong>Entender la relaci\u00f3n empresa cliente.<\/strong><\/strong><\/li>\n<li><strong><strong>Evaluar la satisfacci\u00f3n del cliente frente a los competidores.<\/strong><\/strong><\/li>\n<li><strong>Entender como los procesos influyen sobre el cliente.<\/strong><\/li>\n<\/ul>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.9.10&#8243; _module_preset=\u00bbdefault\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.9.10&#8243; _module_preset=\u00bbdefault\u00bb][et_pb_text _builder_version=\u00bb4.9.10&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; sticky_enabled=\u00bb0&#8243; min_height=\u00bb123px\u00bb]<\/p>\n<p><strong>C\u00f3digo iFrame<\/strong><\/p>\n<p><pre class=\"brush: php; title: ; notranslate\" title=\"\">&lt;div style=\"width: 100%;\"&gt;&lt;div style=\"position: relative; padding-bottom: 56.25%; padding-top: 0; height: 0;\"&gt;&lt;iframe frameborder=\"0\" width=\"1200\" height=\"675\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/view.genial.ly\/5f9221ad2f605c0d87dfb707\" type=\"text\/html\" allowscriptaccess=\"always\" allowfullscreen=\"true\" scrolling=\"yes\" allownetworking=\"all\"&gt;&lt;\/iframe&gt; &lt;\/div&gt; &lt;\/div&gt;<\/pre>\n<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Facultad: MedicinaMaestr\u00eda:\u00a0Maestr\u00eda en Gesti\u00f3n de Calidad en Salud y Seguridad del PacienteMateria: Introducci\u00f3n a la Calidad en Salud 1 Satisfacci\u00f3n al Cliente Parte II \u00bfCuan real es la satisfacci\u00f3n del cliente?, no lo conoceremos si no lo medimos, para ello nos basamos en m\u00e9todos cient\u00edficos que permitan en base a los siguientes objetivos realizar la [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":4906,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[2167,387],"tags":[2197,595,2204,579,2183,2175,423,2205,630,458,1085,635,640,2203],"_links":{"self":[{"href":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/wp-json\/wp\/v2\/posts\/6026"}],"collection":[{"href":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/wp-json\/wp\/v2\/comments?post=6026"}],"version-history":[{"count":9,"href":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/wp-json\/wp\/v2\/posts\/6026\/revisions"}],"predecessor-version":[{"id":6981,"href":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/wp-json\/wp\/v2\/posts\/6026\/revisions\/6981"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/wp-json\/wp\/v2\/media\/4906"}],"wp:attachment":[{"href":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/wp-json\/wp\/v2\/media?parent=6026"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/wp-json\/wp\/v2\/categories?post=6026"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puceapex.puce.edu.ec\/web\/cev\/wp-json\/wp\/v2\/tags?post=6026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}